FAQ

 

 FAQ - Furrmacy

Welcome to the Furrmacy FAQ page! Here, you’ll find answers to some of the most commonly asked questions about our products and services. If you have any other questions, feel free to contact us

What is Furrmacy?

Furrmacy is a veterinary products distributor dedicated to providing high-quality products and services to veterinarians and pet care professionals. With over 15 years of experience, we aim to enhance the health and happiness of pets through our offerings.

 What types of products do you offer?

We offer a comprehensive range of veterinary products, including:
  - Prescription medications            
  - Over-the-counter options            
  - Nutritional supplements               
  - Grooming and hygiene products 
  - Diagnostic and monitoring tools  

How can I place an order?

You can place an order through our website or by contacting our customer service team. If you need assistance, our team is here to help with the ordering process.

What is your shipping policy?

We strive to deliver your orders in a timely manner. Orders typically ship within 1 - 5  business days after confirmation. We offer various shipping options to ensure your products arrive when you need them.

 Do you ship internationally?

Yes, we have partners all over the world to help facilitate international shipping. Please contact our customer service team to inquire about specific shipping options and availability in your region.

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We accept various payment methods, including : cash on delivery /credit/debit cards, and bank transfers. For more details, please visit our payment section during checkout.

 Do you offer discounts for bulk orders?

Yes! We offer discounts for bulk orders. Please reach out to our sales team for more information on pricing and availability.

 How can I contact customer support?

You can reach our customer support team by emailing furrmacy@gmail.com. We’re here to assist you with any questions or concerns you may have.

 What should I do if I receive a damaged or incorrect product?

If you receive a damaged or incorrect product, please contact us within 24 hours of receiving your order. We will work with you to resolve the issue promptly.


 Are your products safe and effective?

Yes! At Furrmacy, we partner with reputable manufacturers to provide safe and effective veterinary products. Our team is committed to ensuring the quality of all our offerings.

Can I get advice on product selection?

Absolutely! Our experienced team is here to help you choose the right products for your needs. Feel free to reach out with specific questions or for recommendations.

 How does Furrmacy give back to the community?

We are committed to supporting animal welfare organizations and initiatives. A portion of our profits goes directly to these causes, helping to improve the lives of pets in need.

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 Do you offer training or educational resources?

Yes! We provide various training sessions, webinars, and informational materials to help you stay informed about industry trends and product.stay updated on our and subscribe to our newsletter

If you have any other questions that aren’t addressed here, please don’t hesitate to contact Us. Thank you for choosing Furrmacy!